FAQ

Q1: Can I adjust the volume of indoor and outdoor separately?

A1: Yes. The system supports independent volume adjustment for inner and outer channels, which can be fine-tuned according to on-site noise conditions.

Q2: Does this intercom support mute function?

A2: It supports dual independent mute control. You can mute the indoor side or outdoor side separately to protect conversation privacy.

Q3: Does the device support recording function?

A3: Yes. It is equipped with a professional REC output port to connect external recorders for real-time conversation recording and storage.

Q4: Can I use a headset with this intercom system?

A4: Absolutely. Reserved headset-mic input interface allows hands-free working, very suitable for long-hour service work.

Q5: Will this AI window intercom produce howling or noisy sound during use?

A5: Absolutely not. This dual-channel window intercom adopts upgraded AI intelligent noise reduction & anti-howling technology, which intelligently filters background noise and completely eliminates echo and howling, ensuring stable and ultra-clear voice quality for long-term counter service.

Q6: Is the installation complicated?

A6: No. The interface layout is complete and standardized, plug-and-play design, easy to install and wire without professional debugging.

Q7: Do you support sample orders and customized service?

A7: Yes, sample orders are available. We also support OEM & ODM customized services for project bulk orders.

Q8: What is your delivery time and payment term?

A8: Small orders in stock within 3–7 days. Bulk order delivery time depends on quantity. Multiple payment methods are supported for global clients.